Effective Date: 06/10/2024

Welcome to Triple Point. By accessing or using our website at https://triplepointplunge.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with any part of these Terms, you must not use our Site.

General Business Information

Business Name: Triple Point

Official Address: 16 Anchorage Dr, Greenville, SC 29607

Email Address for Customer Support Inquiries: [email protected]

Products and Services

We offer a range of products and services, including our signature cold plunge systems. The use of our products and services is subject to these Terms and any specific terms and conditions stated at the time of purchase or use.

User Accounts

Users are not required to create an account to purchase products or use our services.

Purchases and Payments

We accept all major credit and debit cards as payment methods. All transactions are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.

All prices displayed on the Site are subject to change without notice and are exclusive of applicable taxes. You are responsible for any applicable taxes associated with your purchase.

Shipping and Delivery

Our shipping and delivery policies, including shipping rates and delivery times, can be found on our Shipping Policy page. These policies are incorporated into these Terms by reference.

Returns and Refunds

Our return and refund policies, including conditions and limitations, can be found on our Refund Policy page. These policies are incorporated into these Terms by reference.

Dispute Resolution

If you have any disputes or complaints regarding our services or products, please contact us at [email protected]. We will endeavor to resolve any issues promptly and amicably.

In the event that a dispute cannot be resolved through negotiation, we may consider alternative dispute resolution methods such as arbitration or mediation.

Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on the Site are the property of Triple Point or their respective owners. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. Any unauthorized use of our intellectual property is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, Triple Point shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Site or our products and services.

Governing Law

These Terms and any disputes arising out of or relating to them shall be governed by the laws of the United States, without regard to its conflict of law principles.

Changes to the Terms

We may update these Terms from time to time. When we make changes, we will notify users by updating the Terms on our Site and revising the "Effective Date" at the top of these Terms. For significant changes, we may also provide a more prominent notice (such as an email notification). We encourage you to review these Terms periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].